Pulse Clinical Privacy Policy

1. Purpose of this policy

Pulse Clinical uses this website to collect interest inquiries, respond to requests for information, maintain communication preferences, and support outreach related to clinical research opportunities. This Privacy Policy explains what information may be collected through the site and how it may be used in the ordinary operation of these services.

2. Information we may collect

Information submitted through this site may include your name, email address, phone number, study interests, contact preferences, and any additional information you choose to place in a form or message field. We may also collect device, browser, and usage information that helps us maintain website functionality and security.

3. How we use submitted information

Pulse Clinical may use submitted information to respond to your inquiry, provide information about study categories, contact you regarding possible eligibility or next steps, send scheduling or reminder communications, maintain records of your communication choices, improve the website experience, and comply with legal or operational requirements.

4. SMS communications

If you opt in to text messaging, we may send the categories of messages you selected on the Mobile Opt-In page. General account notifications may include eligibility follow-up, appointment coordination, reminder notices, and participation updates. Marketing messages may include new study opportunities or related promotional outreach. Message frequency varies. Message and data rates may apply. You can opt out of SMS at any time by replying STOP. For assistance, reply HELP.

5. How communication preferences are stored

We may retain records of your consent selections, including the categories of messages you accepted, the contact information provided, and the date or method of submission. These records help us respect your choices and maintain compliance in our communications workflow.

6. Sharing of information

We may share information with service providers that help us operate the website, manage communications, support hosting infrastructure, or maintain site security. We may also disclose information when required by law, legal process, or a legitimate request involving protection of rights, safety, or operational integrity.

7. Data security

Pulse Clinical uses reasonable administrative, technical, and organizational measures intended to safeguard information submitted through this website. No method of transmission or storage is guaranteed to be completely secure, but we take steps designed to reduce risk and support responsible handling of submitted data.

8. Retention

We retain information for as long as reasonably necessary to respond to inquiries, manage communications, maintain compliance records, resolve disputes, and support ongoing business operations.

9. Your choices

You may contact us to update your contact details, request changes to your communication preferences, or ask questions about how your website-submitted information is used. SMS users may opt out of text messaging at any time by replying STOP.

10. Contact us

Pulse Clinical
160 Medical Cir.
West Columbia, SC 29169
803-965-3242
mytrial@pulseclin.com